Borgata online casino NJ holding my money!

[MisterMiyagi]

I need to vent and get some advice here. I hit a nice win on Borgata Online Casino NJ last week—something I was pretty pumped about—but now they’re refusing to cash me out.

I’ve tried contacting support, and all I’m getting are vague answers about “verification issues” and “processing delays.” My account is fully verified (at least as far as I know), and this feels like they’re just stalling for no reason.

Has anyone else run into this problem with Borgata? Is there a secret trick to getting them to release your winnings? I’ve heard of casinos pulling stunts like this before, but I thought Borgata was one of the reputable ones.

Any advice or stories would help—whether it’s tips on pushing their support team, filing complaints, or even escalating it to the gaming commission. I worked hard for that win, and I’m not about to let them sit on my money. Let’s hear it, folks! What should I do?

 

[NomadicPlay]

That’s rough, mate. Borgata is supposed to be legit but this sounds shady. Have you tried reaching out via live chat instead of email? They’re usually faster to respond there.

 

[LeBonRoll]

That’s a stretch for me. Borgata’s usually solid, but delays like this can happen if there’s even a tiny mismatch in your verification docs. Double-check everything, they’re strict about details.

 

[Vaxilda]

If they keep stalling, you might need to escalate to the NJ Division of Gaming Enforcement. They’re there to protect players, and casinos don’t want trouble with them.