Why do high-stakes gamblers get better treatment than casual players?

NobleKnight

Member
I’ve been gambling online for years, mostly playing poker and roulette, and one thing has always bugged me—the huge gap in how casinos treat players.

I deposit regular amounts, play strategically, and withdraw responsibly, yet my loyalty rewards are barely noticeable. Meanwhile, I’ve seen high-stakes players:
✅ Get instant withdrawals (while I wait 3+ days)
✅ Receive huge cashback deals
✅ Get assigned a VIP manager who ensures they never have issues

I get that casinos want to reward big spenders, but shouldn’t they also value long-term, responsible players? Instead, it feels like they only care about those willing to drop five figures in a weekend.

Anyone else feel like casinos ignore their loyal, steady players? Should they start offering better perks for those who play regularly instead of only prioritizing high rollers?
 
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