Why do high-stakes gamblers get better treatment than casual players?

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NobleKnight

Member
I’ve been gambling online for years, mostly playing poker and roulette, and one thing has always bugged me—the huge gap in how casinos treat players.

I deposit regular amounts, play strategically, and withdraw responsibly, yet my loyalty rewards are barely noticeable. Meanwhile, I’ve seen high-stakes players:
✅ Get instant withdrawals (while I wait 3+ days)
✅ Receive huge cashback deals
✅ Get assigned a VIP manager who ensures they never have issues

I get that casinos want to reward big spenders, but shouldn’t they also value long-term, responsible players? Instead, it feels like they only care about those willing to drop five figures in a weekend.

Anyone else feel like casinos ignore their loyal, steady players? Should they start offering better perks for those who play regularly instead of only prioritizing high rollers?
 
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